Return and Exchange Policy

If you are unhappy with your HOLLY JEAN purchase, please email info@hollyjean.com.au indicating the reason for your return and we will exchange or refund your item, providing it’s returned in its original condition (with tags) within 14 days of purchase.

Please attach your invoice copy. An additional postage charge will apply for all exchanges. We do not refund original postage/shipping and handling of products.

Please note, no exchange or refund on sale items.

HOLLY JEAN apologies for items that are out of stock and will advise immediately to allow you to change or cancel your order.

Although each HOLLY JEAN product is subject to a high level of quality control, if something is damaged we will replace it at no extra charge.

Please advise via email info@hollyjean.com.au if you need to return a damaged product.